Patient Privacy
To access our privacy statement, please view it here.
FTMC PRIVACY POLICY
Email Policy
Communication with patients via email is conducted with appropriate regard to the Privacy Laws relating to health information and confidentiality.
When patients email the practice, email staff members action accordingly or patients can use our “contact us tab” on our website.
Social Media Policy
The Practice has a Facebook page. Follow us here: https://www.facebook.com/forstertuncurrymedicalcentre
Our staff are educated on the risks of using private social media. Information posted in their private capacity may reflect adversely on their professional capacity.
Open Disclosure
Open disclosure is an open discussion with a patient about one or more incidents that resulted in harm to the patient while they were receiving healthcare.
Forster Tuncurry Medical Centre actively promotes Open Disclosure. For more information go to: https://www.safetyandquality.gov.au/
Communication Policy
Electronic communication is available to contact your doctor on: office@ftmc.com.au
Doctors of the practice are unable to accept phone calls during consultation hours.
If you wish to contact your doctor, an electronic message will be sent immediately, and your doctor will return the call at their earliest convenience.